Discussion Forum

For those problems that require more privacy, or the personal attention of an Auction Arms staff member, we have a number of ways you can contact us, depending on what your question is. Please keep your messages brief and to the point. Please try not to yell at us. We're people, too. And while we'll help anyone, we're a lot more inclined to help those folks who are polite.

Support@AuctionArms.com OR (530)676-5964 10am-5pm PST - Do you have a general question that you need help with? Did you try posting it in the Discussion Forum and you didn't get a satisfactory answer? Give us a holler....

Dispute@AuctionArms.com OR (707)642-3006 - In the unfortunate event that you have a Dispute with either a buyer or seller, please use this email address to contact us.

TheHeat@AuctionArms.com OR (707)642-3006 - Keep Auction Arms a safe place to do business - report troublemakers! We're not talking about people who bug you or aren't polite enough for your liking. We're talking about folks that are blatantly breaking our rules. Help us out!

Registration@AuctionArms.com OR (530)676-5964 - This is our Registration email address, for those folks who are having trouble registering and need assistance. Did you recently register and is your account still disabled? Make sure you follow the instructions in your confirmation email to complete your registration. Lost your password? Visit our Lost Passwords link to have it sent to you. Want to change your registration? Visit Update My Info.

Billing@AuctionArms.com OR (530)676-5964 - This is our Billing email address. If you want to know how much it costs to use Auction Arms, that answer can be found in our Auction Arms Fees page. If you're a seller who has recieved an email confirmation from Billing, and you want to know what the receipt is for, you can look it up by logging in to Billing on the front page.

If you're a member of the media who would has questions about Auction Arms, or you would like to interview someone - feel free to call us at (530)676-7250. We're always happy to help. Because of what we do, we're experts at both gun control and the 2nd Amendment, as well as the gun industry in general.

For general support questions, naturally we would prefer that you send us an email before calling, as it's easier to keep track of the problem should we need to refer back to it. But if you still need to talk to us, or it's an emergency, we're on the West Coast and we keep normal business hours, so don't expect us to be there at 1AM. If you call, and we're not there, either leave a message or shoot us an email. Thanks for your patience and thanks for using our service.

-Manny Dela Cruz